Free Shipping on All Orders!

Help Center

The Help Center is provide more information about order issue, refund&return issue, and Contact info. 

Order Issue

Ⅰ. Cancel order 

Please contact us via E-mailyaheestore@outlook.com, or live chat with us.

Ⅱ. Order Tracking

Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For exact locations of your shipment, please track your items on the carrier's official website.

Return & Refund Issue

Ⅰ. Return

Please contact us via E-mail: yaheestore@outlook.com, or live chat with us.

Please note, our policy lasts 30 days. If 30 days have gone by since your purchase, we can’t offer you a refund or exchange. 
To be eligible for a return, your item must be in the original packaging and not used or damaged.

Ⅱ. Refunds (if applicable) 


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Shipping issue

Ⅰ. Shipping Cost

We only ship to UK, with free shipping on all items.

Ⅱ. Shipping and Delivery Estimates

We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.

If you chose to pay by credit card, we do not bill you until your order is ready to ship. The items will be shipped out within 24 hours during working days after we received payment. If you have ordered multiple items with different ship readiness dates, you may receive separate shipments. Delivery will typically take 5 to 10 days, depending on your destination and the shipping carrier.

We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at yaheestore@outlook.com within 3 business days after receiving shipping. Note any visible damages and be as specific as possible as this will assist us in processing your damage claim with the delivering carrier.

 

Note: Self Support is always available when you’d like to track your order, start a return or find helpful tips & tricks, but if you still need help we’ve got you covered!

Contact Info

E-mail us: yaheestore@outlook.com 

Call us:     +44 01473 744360

Live chat:  Click  chat with us button in the right conner.